Bilingual IT Support Analyst
Company: VirtualVocations
Location: San Antonio
Posted on: January 28, 2025
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Job Description:
A company is looking for a Bilingual IT Support Analyst
(contract) to provide technical customer service support remotely
across Canada.
Key Responsibilities
Triage and prioritize support tickets, investigate and resolve
incidents related to IT services
Support IT on and off boarding procedures and manage inventory
related to staff transitions
Collaborate with cybersecurity teams to address end-user security
issues and training
Required Qualifications
Bachelor's Degree or Diploma in Computer Science, Information
Technology, or a related field
Experience in customer service or technology service/help desk
roles
Solid knowledge of Microsoft Windows and Office Suites
Familiarity with Azure, Active Directory, networking, and
telecommunication systems
Self-motivated with a desire to improve technical skills and stay
updated on technology
Keywords: VirtualVocations, Pflugerville , Bilingual IT Support Analyst, Other , San Antonio, Texas
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