Systems Administrator role available in San Antonio

Location: San Antonio
Posted on: November 20, 2024

Job Description:

Modis is now hiring a for a System Administrator for a permanent opportunity to handle the day to day operation and maintenance of all systems including servers, network, and user accounts across all platform. This person will provide technical expertise in selecting solutions and services to support business requirements.
 
Essential Duties:

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• Perform routine and on-call systems support.  Detect, analyze, diagnosis, and resolve discrepancies and system failures.  
• Facilitate and perform resolution activities to minimize business impact and avoid future exposure.  
• Supervise and train level 1 help desk technicians and contractors, coordinating with other IT areas to resolve problems if necessary.  
• Utilize help desk ticketing system to ensure all aspects and phases of support are coordinated, monitored, logged, and resolved to a standard that consistently exceeds customer expectations.
• Provide onsite technical support in the opening of new offices and moving of existing offices, including determining and ordering the best method of network connectivity, working with local contacts to ensure timely completion of infrastructure requirements, as well as, providing recommendations regarding technology utilized in remote offices.
• Maintain, oversee, and manage, local server environment, both physical and virtual, to include Windows server 2003 to 2012.

 
Qualifications:

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• Bachelor’s degree in computer science or information systems; or equivalent work experience
• 5+ years of technical help desk support experience; Tier III background preferred
• Must be detail-oriented with strong project management skills
• Experience administrating virtual servers a plus

Keywords: , Pflugerville , Systems Administrator role available in San Antonio, IT / Software / Systems , San Antonio, Texas