Sr. Technical Enablement Architect, Partner Enablement - Incident Response(Remote)
Company: CrowdStrike, Inc.
Location: Austin
Posted on: October 9, 2024
Job Description:
About the Role: Are you an expert in cybersecurity? Have you
been part of or led a professional services practice around things
like Incident Response, Compromise Assessments, Red-team exercises,
or endpoint recovery? Do you love a challenge? Would you like to
work with world-class learning professionals to translate your
technical expertise into compelling enablement experiences for
CrowdStrike? We want to talk to you! We're up-leveling our partner
readiness programs at a moment of excitement and enormous growth
for CrowdStrike. You'll play a pivotal role in this success by
partnering with our senior learning designers to jointly build
scaled enablement experiences, training and labs, and facilitate
global trainings. Be the technical expert who knows it all! You'll
also be a trusted advisor connecting our technical teams (Solution
Architecture, Solution Engineering, Services and Product) with
scaled partner readiness, driving collaborative partnership and
enabling field teams on product updates and enablement programs.
Your north star will be to use your cybersecurity expertise and
deep technical knowledge to accelerate our partners' skills and
give them the tools they need to stop breaches with CrowdStrike.
What You'll Do:
- Be THE subject matter expert in leveraging the CrowdStrike
Falcon Platform to perform reactive services, translating deep
knowledge into persona-specific partner learning experiences.
- Develop services playbooks and accelerator packs to reduce time
to market for services partners.
- Collaborate with and provide subject matter expertise to
partner learning professionals with the goal of upskilling
CrowdStrike partners through enablement experiences, including live
training, on-demand learning, video job aids, assessments, podcast
education and train-the-trainer programs.
- Work closely with product teams to understand upcoming
releases, translating this knowledge into proactive
enablement.
- Deliver live and virtual-live trainings and podcast education
as part of new global programs.
- Perform ongoing knowledge transfer to internal Solution
Architecture teams, empowering them to carry a consistent
experience out to our partners
- Partner with cross-functional training and product teams to
uplevel existing education for technical personas.
- Deeply empathize with the challenges our partners face and
advocate for new and exciting opportunities to meet their needs
through education.
- Craft strong relationships across stakeholders. What You'll
Need:
- You're an accomplished incident responder, professional
services engineer or otherwise subject matter expert who knows how
to translate technical concepts into meaningful narrative for
diverse audiences.
- You have a consultative mindset and experience translating
field time into best practices and repeatable playbooks.
- You're comfortable driving learning outcomes for
highly-technical SaaS products and for technical personas, with
experience in one of the following cybersecurity domains and
technical skill-sets:
- Cloud security
- SIEM or data analytics
- Identity security
- Threat intelligence
- Data loss prevention
- Incident response
- Security architecture/engineering
- You have a strong understanding of SaaS product development
processes.
- You have experience working with partners.
- You have experience or demonstrated interest in working with
cross-functional teams to translate product updates and technical
platform expertise into competency-based learning experiences and
programs.
- You are skilled in delivering both live and virtual-live
trainings as part of global training programs.
- You're hungry to learn and are naturally curious about the
inner workings of cybersecurity solutions.
- You're confident, and can easily build relationships with
product management stakeholders and program managers.
- You're comfortable with experimentation, iteration and a
fast-paced environment.
- You prioritize self-awareness, feedback and growth.
- You enjoy thinking about how to better organize processes and
projects, and leading the way.
- You're comfortable handling and maintaining sensitive
information and intellectual property. Note:
- Occasional domestic and international travel required.
#LI-Remote #LI-SL1 PandoLogic. Keywords: Professional Services
Engineer, Location: Austin, TX - 78703
Keywords: CrowdStrike, Inc., Pflugerville , Sr. Technical Enablement Architect, Partner Enablement - Incident Response(Remote), IT / Software / Systems , Austin, Texas
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