Veterans Preferred - Royal Room General Manager

Company: Hyatt
Location: Austin
Posted on: November 1, 2024

Job Description:

Military Veterans are Encouraged to Apply. - The role

The Royal Room, inside the Thompson and Tommie Austin, two premier lifestyle hotels in Downtown Austin.

As the Royal Room General Manager, you will be responsible in supporting the efficient running of the Restaurant in line with Hyatt's international corporate strategies and brand standards, whilst meeting employee, guest and owner expectations. Reporting directly to the Hotel Manager, you will supervise and manage the day-to-day operations as well as supporting the team to achieve our purpose.

Some of the responsibilities include:

• To support in representing the Hotel Food & Beverage (Restaurant) function on behalf of the hotel.
• To support with staffing, scheduling and training of staff.
• To assist in coordinating special events.
• Ensure that all employees deliver the brand promise and provide exceptional guest service at all times.
  
  The hotels
  
  When you stay at a Thompson Hotel, you are welcomed as a resident. With intuitive service, each guest is provided a tailored experience, enhancing their personal travel journey and bridging connections to the local perspective. Thompson's unique hotels are timeless destinations, creating distinctive experiences that transform your day, your trip, or even your life. Thompson Austin offers 212 luxury guestrooms and Suites plus 17 residences along with a 10,000 square foot wellness center, 3 restaurant which are also open to the public, an expansive pool deck and private cabanas and over 10,000 square feet of flexible and traditional event space.
  
  The 193 king room tommie Austin is built for the spirited adventurer. Guest's will be encouraged to explore Austin's unparalleled offerings and in every square foot, tommie is an opportunity to meet and be inspired. Where art and atmosphere seep in from the surrounding neighborhood, and collaborations seep back out. tommie will feature a bespoke coffee and wine shop and allow guests to be the master of their own stay while still offering warm and authentic service.
  
  Both hotels are anchored on the ground floor by The 5th Street Diner The Royal Room, a street side concept serving daily fare for locals, residents and guests alike. This mixed-use project will also feature a residential tower - Siena - and 10,000 square feet of retail space.
  
  The benefits & perks
  
  We have you covered with an awesome rewards package! Health and welfare plans? We have a range of choices for you and your eligible dependents. Financial wellbeing? Got it! Opt into our 401(k) plan, College Saving Plan or the Employee Stock Purchase Plan. Oh, and we don't want to leave out our lifestyle benefits! Paid holidays, vacation and sick leave, paid Family Bonding Time, Adoption Assistance, discounted and complimentary rooms at Hyatt locations across the globe, free colleague meals during shifts, wellbeing & educational assistance and many more!
  
  About the hiring process
  
  We are stoked that you have chosen to express interest in joining our family. We will be sure to take a look at your application and get back to you within the next two weeks. Thank you for your patience while we do so.
  Qualifications:
  
  • Previous supervisory/managerial experience in a Hotel environment
  • Exceptional people management and interpersonal skills along with strong communication
  • The confidence to promote ideas and make sound decisions under pressure
  • A strong attention to detail and the desire to produce high quality operational and administrative outcomes
  • Well-developed computer skills particularly in the use of MS Office & POS & Payroll systems
  • The ability and confidence to facilitate training at all levels
  • Comprehensive knowledge of business needs, financial reporting and productivity requirements
    
    Hyatt is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity

Keywords: Hyatt, Pflugerville , Veterans Preferred - Royal Room General Manager, Executive , Austin, Texas